About
Jamie Shiers
Operations & Quality Manager · Aerospace Manufacturing · Founder, Parola Development
I work as Operations & Quality Manager at a small UK aerospace manufacturer, where I wear most of the hats — quality systems, IT infrastructure, supply chain compliance, business development, and anything else that needs doing on a given day.
My current focus is leading the company's certification journey through AS9100D / EN9100, Cyber Essentials, and JOSCAR supplier qualification — while keeping the day-to-day running smoothly. I write here to share what I'm learning, both for my own clarity and in the hope it's useful to others navigating the same terrain.
Outside the day job, I run Parola Development — a small IT consultancy helping other UK SMEs with managed IT, Microsoft 365, and cyber security. Cyber Essentials implementation is a particular focus there.
What I write about
- AS9100D & EN9100 — practical implementation in small manufacturers, not the theory
- Cyber Essentials — step-by-step guides for businesses without a dedicated IT team
- Operations — quality management, supply chain, JOSCAR, AQAP, and the realities of small-team operations
- Technology — Microsoft 365, infrastructure, and the tools that keep small businesses running
Background
Based in the West Midlands, UK. Working in aerospace and defence supply chain. Interested in the intersection of operational discipline and practical technology.
Get in touch
The best way to reach me is via LinkedIn. For Parola Development enquiries, use the contact form at parola.dev.